Office Operations Manager

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It’s a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.

Foley & Lardner LLP's Mexico City office is seeking an Office Operations Manager. This is a leadership position responsible for the management of business functions and the overall day-to-day operations of office. The position has direct responsibility for budget preparation, financial management, business professional supervision, facilities management, policy and procedure administration, and provides operational and strategic support to the Office Managing Partner (OMP).

• Cultivate and maintain a productive office/work environment, and evaluate and allocate resources as needed
• Act as the liaison between key departments in the U.S. and Globally to maintain the office functions of document services, legal information, human resources, attorney recruiting, facilities/operations, accounting, marketing and information technology to provide and implement these functions in the Mexico City Office.
• Responsible for general management, problem solving, and dispute resolution; proactively addresses any and all issues raised on a day-to-day basis by attorneys and business professionals
• Effectively manage local office business professional performance including annual performance review and merit process; provide ongoing guidance, coaching and counseling to ensure performance meets role expectations
• Coordinate with Human Resources as necessary to effectively and proactively address personnel concerns and issues
• Work in tandem with the Department Operating Officers and Director of Regional Administration & Operations (DAO) to oversee the incoming and departing attorney processes to include on-boarding, integration, and file transfers upon departure
• Attend partner meetings and facilitate communication of office/firm issues or initiatives
• Monitor expenses to comply with the Mexico City office’s annual operating budget
• Manage local business professional staffing levels in accordance with firm standards
• Oversee incoming and departing business professional processes to include on-boarding and office integration
• Responsible for managing the Life Safety Plan and Emergency Response Team (ERT) for the office
• Responsible for building/premise management to include space allocation, office maintenance and repairs, and participate in office renovations/remodeling in coordination with national facilities department
• Perform other related duties as assigned

• High School Diploma or GED required; Bachelor's degree in Business Administration or related field preferred
• Minimum of five (5) years of related business management, office administration, and/or human resources experience with direct supervision of staff required 
• Ability to read, write and speak both English and Spanish proficiently required
• Must have a working knowledge of Mexico City employment laws and regulations
• Must have a strong understanding of accounting/financial principles
• Law firm or professional service experience is required
• Effective problem solving with the ability to exercise sound judgment in decision making; discretion and respect for confidentiality
• Outstanding comprehension, communication, and interpersonal skills to communicate courteously and effectively with attorneys, professional staff, clients and vendors
• Strong follow up and follow through ability to gather information and meet deadlines
• Strong computer software skills, including Microsoft Office, and organizational/time management/prioritizing skills to master daily tasks and other responsibilities

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