eBilling Analyst

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It’s a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.  

The Electronic Billing Analyst is responsible for handling, implementing, and resolving the electronic billing (e-billing) for the firm.  As a member of the Client Billing & Collections team, this person will work closely with the Electronic Billing manager on process improvements, and will lend support to a national structure to handle the firm’s e-billing operations. The Analyst should possess the ability to operate at an elevated level in terms of scope of responsibility, judgment, and autonomy. 

• Generate, distribute, and follow-up on various electronic billing reports to electronic billing teams and managers
• Manage, track, and assign new electronic billing implementations and migrations to electronic billing specialists
• Review newly opened electronically billed matters to ensure that all relevant electronic billing information, including client matter ID’s, are properly entered into billing system so that invoices are ready to be approved. Follow-up with the billing teams, clients, partners, secretaries and/or practice team assistants as appropriate to obtain the required information
• Ensure rejected invoices are being resubmitted timely and appropriately
• Implement electronic billing firmwide within various electronic billing systems, including set ups in billing system and eBillingHub
• Monitor, track, and resolve invoice rejections for resubmission in a timely manner by collaborating with partners, billing teams and clients
• Manage and monitor client/matter setups, invoice submissions/resubmissions and invoice statuses within the eBillingHub
• Ensure billing rates for electronically billed clients are timely and accurately submitted and approved in the various electronic billing systems used by firm clients
• Address questions and issues that arise with respect to electronic billing from individuals firmwide as well as from clients
• Mentor and train junior electronic billing specialists on electronic billing department processes and procedures
• All other duties as assigned or required

• High School Diploma or equivalent required; Associates Degree or Bachelor's Degree in related field preferred 
• Minimum of three (3) years of law firm e-billing or billing experience required
• Experience in other areas of accounting and finance such as AP/AR, collections, cash application, etc. preferred
• Ability and experience in taking ownership of tasks and projects required
• Experience working with electronic billing systems such as eBillingHub, InTapp, or equivalent preferred#LI-Hybrid